At Continental Trailers, Inc., we strive to provide a seamless shipping and delivery experience for our customers. Below, you’ll find our comprehensive shipping and delivery policy.
Shipping Options
We offer various shipping options to accommodate your needs:
1. Delivery to Your Doorstep: We’ll deliver your trailer to your specified address. 2. Pickup at Our Facility: You can pick up your trailer at our facility, and we’ll assist with loading. 3. Drop-off at a Designated Location: We’ll drop off your trailer at a designated location, such as a business or storage facility.
Delivery Timeline
Our delivery timeline varies depending on the complexity of the design, production schedule, and shipping distance. Here are some general guidelines:
1. Standard Delivery: 2-4 weeks from the date of order 2. Expedited Delivery: 1-2 weeks from the date of order (additional fees apply) 3. Rush Delivery: Less than 1 week from the date of order (additional fees apply)
Shipping Carriers
We partner with reputable shipping carriers, including:
1. ABF Freight 2. Estes Express Lines 3. Old Dominion Freight Line 4. Frankston Logistics Inc
5. UPS Freight
Tracking and Updates
You’ll receive regular updates on the status of your shipment, including:
1. Order Confirmation: Upon placing your order 2. Shipping Confirmation: When your trailer ships 3. Tracking Information: To monitor your shipment’s progress 4. Delivery Confirmation: When your trailer is delivered
Delivery Inspection
We recommend inspecting your trailer upon delivery to ensure it meets your expectations. Check for:
1. Damage: Report any damage to the trailer or packaging 2. Completeness: Verify all components are included 3. Quality: Inspect the trailer’s quality and craftsmanship
Delivery Issues
If any issues arise during delivery, please contact us immediately at [insert phone number] or [insert email]. We’ll work to resolve the issue promptly.
Shipping and Handling Fees
Shipping and handling fees vary depending on the trailer’s size, weight, and shipping distance. We’ll provide a quote for these fees upon order.
International Shipping
We ship internationally, but please note that additional fees, taxes, and customs clearance may apply. Contact us for more information.
Delivery Refusal
If you refuse delivery of your trailer, you’ll be responsible for:
1. Return Shipping Costs: The cost of returning the trailer to our facility 2. Restocking Fees: A fee of up to 20% of the trailer’s purchase price
Warranty and Support
Our trailers come with a comprehensive warranty and a dedicated support team. Contact us for more information.
By understanding our shipping and delivery policy, you can plan accordingly and ensure a smooth experience. If you have any questions or concerns, please don’t hesitate to reach out.
Shipping Policy:
1. Shipping Carriers: We use reputable shipping carriers, such as ABF Freight, Estes Express Lines, Old Dominion Freight Line, and UPS Freight. 2. Shipping Timeframe: Shipping times vary depending on the distance and carrier, but typically range from 2-14 business days. 3. Delivery Options: We offer various delivery options, including: – Door-to-Door: Delivery to your doorstep – Terminal-to-Terminal: Delivery to a designated terminal – Inside Delivery: Delivery inside your building or residence (additional fees apply) 4. Tracking and Updates: You’ll receive regular updates on the status of your shipment, including tracking information. 5. Delivery Inspection: We recommend inspecting your trailer upon delivery to ensure it meets your expectations. 6. Delivery Issues: If any issues arise during delivery, please contact us immediately.
Please note that shipping costs and policies are subject to change. We’ll provide a detailed shipping quote and confirm the details with you before processing your order.
